At COMFYNIQUE, we are committed to providing premium comfort and wellness products along with a smooth, hassle-free shopping experience. Please review our refund and return policy below.
Returns – Eligibility
We accept returns for both defective and non-defective products.
Product Condition
To be eligible for a return or exchange, products must be:
- In new and unused condition
- Returned with original packaging, accessories, and included items
- Free from damage, stains, odors, or signs of wear
Return Window
Returns and exchanges must be requested within 30 days of receiving your order.
Exchanges
We gladly accept exchanges for eligible products within the same 30-day return period.
To exchange an item:
- Contact our support team to initiate the return
- Return the original item
- Place a new order for your preferred product once approved
Return Process
To request a return or exchange, please contact our support team at:
📧 Support@comfynique.com
Once your return request is approved, you will receive return instructions along with a prepaid return label (where applicable).
Please ensure products are packaged securely to avoid damage during transit.
Fees
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Return Label: Provided free of charge where applicable
-
Restocking Fee: No restocking fees apply
Refund Processing
Refunds are processed within 10 business days after the returned item has been received and inspected.
Approved refunds will be issued to your original payment method.
Customer Support
If you need assistance with a return, exchange, or order inquiry, our support team is here to help at support@comfynique.com
